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1. Shipping within India is free.
2. For Domestic Orders, we ship via Delhivery, Xpressbees, Shadowfax, OnlineXpress, Ecom Express and Bluedart.
3. We process and ship every order within 3-4 business days of receiving it. However, in some cases, due to the intricate manufacturing process of Indian Ethnic Wear, it may take 7-8 working days to dispatch your order.
4. Once your order is ready and dispatched it is usually delivered within 2-7 days ( minimum 2 days and maximum 15days) We partner with reputed courier services so that your products reach you on time.
5. Made on Order (Pre-Order) products take 15-25 working days or sometimes even longer to dispatch. We dispatch the products as soon as they are ready.
6. We do not wait for complete order to be shipped together so that customers can use whatever products are ready with us. As soon as we ship your product, the tracking information is sent to you via email and is also available in ‘Order‘ section under ‘My Account‘.
7. If there is a delay in dispatch due to the product being out of stock, we may contact you through e-mail. You may then choose to wait, choose alternate products, or opt for a store credit, refund or exchange.
8. In case you place a Cash on Delivery order, our customer support representatives may call you to confirm your order within 1 working day.